Our Response to COVID-19

We are here to help! While COVID-19 has disrupted many services and made it harder for survivors of domestic and sexual violence, dating violence, stalking, elder abuse and human trafficking to reach out, we want you to know that we are still available to support you.

Onsite Services

We are following all the guidance around COVID 19 closely but here at the FJC we know that it often is not safe for survivors to reach out for help from home or via the phone/other technology. That’s why the center is still open and we still have trained staff here ready to welcome you. A few things to note if it would be better for you to visit the center:

  • The Mayor of Salt Lake County has expressly stated that “Individuals whose homes or residences are unsafe or become unsafe, such as victims of domestic violence ………… are permitted and urged to leave their homes to stay at a safe, alternative location.”
  • We are taking a variety of precautions to keep you and our staff safe onsite including regularly disinfecting the center, asking everyone to use hand sanitizer as they enter, practicing social distancing within the center, limiting use of some areas etc.
  • You may work with an advocate or other service provider over the phone still while at the center
  • We are open Mon – Fri 9 am to 4 pm
  • We can arrange an appointment if that would assist

Telephone Services

If you can safely connect with us via the phone then we encourage you to do so. You can arrange telephone support by appointment if this would assist. You can reach the FJC Front Desk at 801-236-3370.

Available Services

COVID-19 has impacted the way in which many of our partners are able to provide their services also but the FJC guide team can continue to support individuals with the wide variety of issues listed below through a combination of the guide team’s expertise and knowledge and the ongoing commitment of our partners to collaborate with us to serve survivors. Essentially all of the services you can usually expect to access through the FJC remain available although it may take us slightly longer to connect you to a resource and we ask everyone to be patient with both the technology that might be involved and the safety precautions we are taking to protect confidentiality and privacy – these may feel like additional challenges but are designed with safety in mind.

Other Ways to Get Help

We know that many survivors have very limited ways to reach out for help at this time. If connecting with the FJC in person or by phone/email is not an option, then here are some other services that may be able to help:

Utah Domestic Violence Coalition LINKLine: 24/7 free, confidential helpline 1800 897 5465

  • The National Domestic Violence Hotline is 24/7, confidential and free:1-800-799-7233 and through chat.
  • The National Sexual Assault Hotline is 24/7, confidential and free:800.656.HOPE (4673) and through chat.
  • The StrongHearts Native Helpline for domestic/sexual violence is available 7am-10pm CT, confidential, and specifically for Native communities:1−844-762-8483
  • The Trans LifeLine for peer support for trans folks 9am-3am CT:1-877-565-8860 This hotline is staffed exclusively by trans operators is the only crisis line with a policy against non-consensual active rescue.
  • The Deaf Hotline is available 24/7 through video phone (1-855-812-1001), email and chat for Deaf, DeafBlind, DeafDisabled survivors.
  • National Parent Helpline Monday -Friday 12pm-9am CT emotional support and advocacy for parents:1-855-2736